Booking Policies & Terms
Important information about our services and booking conditions
Cancellation & Rescheduling Policy
24-Hour Notice Required
All cancellations or rescheduling requests must be made at least 24 hours before your scheduled appointment time.
Free Cancellation
Cancel or reschedule with 24+ hours notice at no charge.
Late Cancellation
Cancellations with less than 24 hours notice may incur a £25 fee.
How to Cancel or Reschedule
- •Call us at +44 7908 625581
- •Email us at zell@love4detailing.com
- •Use your customer dashboard (if registered)
Payment Terms
Payment Required in Advance
Payment is required within 48 hours of booking confirmation to secure your appointment.
Cash
Preferred payment method for instant settlement
PayPal
Secure digital payment via PayPal
Card Payment
Contactless and chip & PIN available
Pricing Policy
- •All prices are quoted upfront during booking
- •Travel surcharges apply beyond our free 17.5 mile radius
- •Final pricing may be adjusted for significantly dirtier vehicles (with customer approval)
- •No hidden fees - what you're quoted is what you pay
Service Requirements
Site Requirements
- •Access to water supply (garden tap or similar)
- •Access to electrical power (we bring extension leads)
- •Level ground for safety
- •Vehicle not blocked in
Weather Policy
- •Services may be postponed in severe weather
- •Light rain doesn't affect most services
- •Free rescheduling for weather-related cancellations
Important Notes
- • Please remove all personal items from your vehicle before our arrival
- • Ensure vehicle is accessible and keys are available
- • Let us know about any vehicle damage or specific concerns in advance
Insurance & Liability
Fully Insured Service
Love 4 Detailing carries comprehensive public liability insurance covering all our mobile services.
Coverage Details
- •Public liability insurance up to £2,000,000
- •Professional indemnity for service-related issues
- •Equipment and tools covered under business insurance
- •Pre-existing vehicle damage documented before service
Questions About Our Policies?
Our team is here to help clarify any policies or answer your questions.
Last updated: September 5, 2025